Stock Availability.

Most of our boots and belts are in stock and are marked as 'SHIPPING NOW' and therefore ship immediately. Others will say 'PRE-ORDER' and these are made to order and ship in 8-10 weeks. We have regular re-stocks, but the only way to guarantee yourself a pair is by pre-ordering.

Shipping.

Shipping is FREE to anywhere in the world.

We ship worldwide orders with DHL Express, for the fastest & most reliable service. Typically 1-3 days depending on the country.

We ship UK orders with DPD Local for next working day delivery with a 1hr delivery time slot.

All orders are usually shipped same day Mon-Fri. At busy periods this can extend to 3-5 working days.

Tracking information is automatically emailed to all customers. If you don't receive this, please check your spam folder.

Returns.

You have 14 days from the date of delivery to decide whether to keep your order or not. We offer hassle free pre-paid returns for all orders: £8GBP for UK / $10USD for USA / €7EUR for the EU / £15GBP for all other countries. The amount taken off your refund. Items on sale are only eligible for exchange.

Please click here to use our Returns Portal. UK customers should email us for a pre-paid returns label.

If you paid with PayPal, use this link to send the parcel back with PayPal covering the cost.

Note: When you first try on your new boots, please stand on a carpeted surface to protect the soles until you’re sure you want to keep them. Any damaged boots will be returned to the customer and not be eligible for a refund.

Wholesale.

Interested in stocking FROMTHEFIRST? Email joshua@fromthefirst.com