Shipping.

Shipping is FREE to anywhere in the world.

We ship worldwide orders with DHL Express, for the fastest & most reliable service. Typically 1-3 days depending on the country.

We ship UK orders with DPD Local for next working day delivery with a 1hr delivery time slot.

All orders are usually shipped same day Mon-Fri. During busy periods like seasonal sales, this may extend slightly.

Tracking information is automatically emailed to all customers. If you don't receive this, please check your spam folder.

Returns.

You have 14 days from the date of delivery to decide whether to keep your order or not. We offer hassle free pre-paid returns for all orders: £10GBP for UK / $40USD for USA / €20EUR for the EU / £40GBP for all other countries. The amount taken off your refund. Items on sale are only eligible for store credit.

For all returns/exchanges, please email joshua@fromthefirst.com and we will assist you.

Note: When you first try on your new boots, please stand on a carpeted surface to protect the soles until you’re sure you want to keep them. Any damaged boots will be returned to the customer and not be eligible for a refund.